Return Policy

Return Policy

At SleekSeat, we are committed to providing high-quality furniture and a seamless shopping experience. If you are not completely satisfied with your purchase, we offer a 30-day return policy for eligible items.

A. 30-Day Return Window

✔ You have 30 days from the date of delivery to request a return.
✔ Items must be unused, in their original condition, with tags, and in the original packaging.
✔ Final Sale Items: Manufacturer direct items are not eligible for returns.

B. How to Initiate a Return

✔ Contact our support team at support@sleekseat.us with your order details.
✔ If your return is approved, we will provide a return shipping label and instructions.
✔ Returns sent without prior approval will not be accepted.

C. Damaged, Defective, or Incorrect Items

✔ Inspect your order upon arrival. If your item is damaged, defective, or incorrect, contact us immediately at support@sleekseat.us.
✔ We will arrange a replacement or full refund for damaged or incorrect items.

D. Exchanges

✔ We only offer exchanges for items that are damaged, defective, incorrect, or the wrong size.
✔ If you need an exchange, please contact us at support@sleekseat.us.

E. Return Shipping

✔ If the return is due to an error on our end (damaged or incorrect product), we cover the return shipping costs.
✔ For other returns, the customer is responsible for the return shipping costs.

F. No Restocking Fee

✔ We do not charge a restocking fee for returns.

G. Non-Returnable Items

✔ Final Sale & Clearance Items
✔ Customized or personalized items
✔ Manufacturer direct orders

Refund Policy

We aim to process refunds quickly and efficiently. Please review the details below regarding our refund procedures.

A. Refund Processing

✔ Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
✔ If approved, refunds are issued to your original payment method.
✔ Processing times may vary, but refunds typically take 5-7 business days to reflect in your account.

B. No Refunds for Unused Discounts

✔ We do not offer refunds for discounts or promo codes that were not applied at checkout.
✔ Ensure discounts are entered correctly before completing your purchase.

C. Delayed or Missing Refunds

✔ If your refund is not received within 7 business days, check with your bank or payment provider.
✔ If you still have concerns, contact us at support@sleekseat.us for further assistance.

D. Contact Us

For any return or refund inquiries, feel free to reach out:

📧 Email: support@sleekseat.us
📍 Address: 652 Ashbury St, San Francisco, California 94117, United States

By purchasing from SleekSeat, you acknowledge and agree to the terms outlined in this Return & Refund Policy.